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Laura Elgie

Laura is the Customer Services Assistant, she provides help and assistance to customers over the telephone and visitors to the offices.  As a Customer Services Assistant, she is the first point of contact for all our customers, providing help and assistance to customers over the telephone/email and facebook and also face to face visitors to the Council offices. She is able to signpost customers to other providers, for example Dorset Council if this is where they need to get the relevant help.  She supports the Accounts Officer by processing invoices and provides administration support for the Administration manager in any on-going projects.  Laura works Wednesdays to Fridays.
Tel: 01202 892249
Email: customerservices@ferndown.gov.uk