Telephone:01202 892 249
customerservices@ferndown.gov.uk

Ferndown Community Coronavirus Support (FCCS) – Support for the vulnerable and those in isolation

Ferndown Community Coronavirus Support (FCCS) is a locally organised charitable community group of volunteers who have come together for the need of residents in Ferndown.

There is a dedicated telephone line 01202 936121 which is available for any resident or carer to phone for help, support and advice from 9am – 5pm, 7 days a week. The phone will be manned by a team of volunteers. Any assistance provided to residents is done so free of charge.

FCCS have a fully functional website www.ferndowncommunitycoronavirussupport.org.uk  with a built in form for volunteers to register and for people to request help.

There is also a dedicated email This email address is being protected from spambots. You need JavaScript enabled to view it. and a private facebook page.

·        These functions are fully compliant with data protection rules
·        A set of safeguarding protocols and safety guideline to help keep everyone safe are in place
·        Liaison with all the various Council and County agencies to establish what support is available

Ferndown Town Council have paid for leaflets which FCCS have designed and this week will be delivered to the whole of Ferndown, Heatherlands, Longham, Hampreston, Stapehill and West Parley with the details of advice and guidance if self isolating and receiving support from volunteers and the community.

Here are some of the ways the volunteers can help:

·      Essential shopping collection and drop off
·      Prescription collection and drop off
·      Social telephone calls
·      Help with pets

A telephone payment system has been set up to allow those self isolating to pay for any shopping etc, securely and safely. No need for cash.

FCCS are working with local businesses and Ferndown Chamber of Commerce, who have been brilliant! Ferndown Town Council are offering their help and support. 

Going forward, FCCS have other plans and ideas too, including how to support people with the ongoing isolation and finding ways to keep the community and people connected, as well as a dedicated pharmacy and medication delivery service potentially. 

Click here to download the leaflet.

Covid_support_leaflet_FCCS.pdf